Run 5–50 communities from one dashboard. Give residents an AI assistant that reads your CC&Rs, answers their questions, and cites the exact clause — no calls, no email threads, no guesswork.
Maplewood HOA · AI Assistant
Can I install a Ring doorbell on my unit? I wasn't sure if that counts as exterior modification.
What's the rule on parking guest vehicles for more than 48 hours?
Who it's for
Too big for spreadsheets and single-HOA tools. Not ready to onboard a six-figure ERP. Neighbour Ops was built for exactly this gap.
01
Managing 5–30 HOAs with a team of 2–15. Currently juggling one login per community, an overflowing email inbox, and a Google Drive folder that nobody can find anything in.
02
Elected board members spending weekends answering "what does the CC&R say?" emails. Neighbour Ops gives residents a cited answer before they ever reach the board.
03
Not a generic chatbot pulling from the internet. An AI trained on your community's actual documents — CC&Rs, bylaws, rules and regulations — with a source link for every answer.
The problem
Four pains every boutique PMC lives with — and that no current tool is solving well.
Residents call. Boards email back. Someone pulls up a PDF. Twenty minutes later, a one-sentence answer. Multiply that by 10 communities and 20 staff.
"Can I put up a basketball hoop?" × 400 units.
Every community is a separate portal, a separate inbox, a separate spreadsheet. Context-switching is your staff's full-time job. Nothing is ever in one place.
"Which community was that request for again?"
Residents submit requests and hear nothing. Staff lose track between email and spreadsheet. Trust erodes. By the time it's fixed, the relationship isn't.
"I submitted that three weeks ago."
Generic chatbots hallucinate. Boards won't trust an answer without a source. Residents won't act on it. Without citations, AI is just another liability.
"How do I know that's actually in our rules?"
Why Neighbour Ops
Keep QuickBooks. Keep your current GL. Plug Neighbour Ops in for the operations layer — requests, documents, communications, and AI — that your accounting software was never designed to do.
AI Q&A with citations — the first in HOA ops
Answers come from your uploaded CC&Rs and bylaws, not the internet. Every response includes a clause reference residents can verify themselves.
Portfolio-native from day one
One login, all communities. Portfolio dashboard across ticket volume, violations, and response times. Adding your 20th community is as easy as your 2nd.
Modern UX your residents will actually use
Mobile-first portal for homeowners. Photo uploads on maintenance requests. Real-time status updates. Not a portal from 2008.
Transparent pricing, no enterprise sales cycle
Published per-unit pricing. No "call for a quote." No 6-month implementations. A pilot you can start this week.
| Feature | Neighbour Ops | RunHOA-class | AppFolio |
|---|---|---|---|
| Multi-community PMC | ✓ | Weak | ✓ |
| Service requests | ✓ | ✓ | Partial |
| Document library | ✓ | ✓ | Partial |
| AI Q&A with citationsNew | ✓ | ✗ | ✗ |
| Modern mobile UX | ✓ | Dated | Partial |
| Full HOA accounting | Roadmap | ✓ | ✓ |
| Transparent pricing | ✓ | Varies | Quote only |
Pricing
Simple per-unit pricing across your entire portfolio. AI included in every plan — not an add-on. Pay processing fees are pass-through only.
Starter
$150/mo minimum · up to ~1,000 doors
10% off with annual prepay
Growth
$400/mo minimum · up to ~3,000 doors
15% off with annual prepay
Pro
$1000/mo minimum · 3,000–10,000 doors
20% off with annual prepay
Founding PMC offer: First 10 customers get 20% off list price for year one. Direct access to the founding team. Full pricing details →
Start your pilot
Full-feature trial on up to 2 communities, capped at 200 units. No credit card required. Direct access to the MagiQa founding team throughout your pilot.